FIBER OCEAN Battery Monitor App Support

Support for the FIBER OCEAN Battery Monitor iOS application, provided by ISST Electrical and Electronics Regional Headquarters.

Frequently Asked Questions

How do I get an account?

Accounts are issued to FIBER OCEAN customers with commissioned battery monitoring systems. Contact us to activate access.

I can't log in

Check your credentials and internet connection. If the issue persists, email support with your account email and we will reset access within one business day.

I'm not receiving alerts

Ensure notifications are enabled for the App in iOS Settings → Notifications, and that your site's communication link is online (shown on the dashboard).

My battery data looks wrong or outdated

The dashboard shows the last received telemetry with a timestamp. If data is stale, the site gateway may be offline; contact support for diagnosis.

Company

ISST Electrical and Electronics Regional Headquarters
3rd Floor Falak Tower, Al Sahafa District, Riyadh, Saudi Arabia
fiber-ocean.com